Privacy Policy
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Privacy Policy

How Rough Country Carports & Components collects, uses, and protects your information.

Last updated: July 13, 2026

Information We Collect

When you request a quote, contact us, or apply to become a dealer, we may collect:

  • Contact details such as your name, email address, phone number, and company.
  • Project details including building type, dimensions, location, timeline, and message notes.
  • Files you choose to upload, such as sketches, site plans, or reference images.
  • Business details for dealer applications, such as years in business and territory interest.
  • Standard usage data collected through website analytics and cookies.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and prepare accurate, personalized quotes.
  • Process orders and coordinate delivery and installation through our dealer network.
  • Communicate with you about your project, application, or account.
  • Review and respond to dealer partnership applications.
  • Improve our website, products, and customer experience.

We do not send marketing emails without your consent, and we never sell your personal information.

Information Sharing

We share your information only as necessary to serve you:

  • With authorized dealers and installation partners to fulfill your project.
  • With trusted service providers (such as email and analytics platforms) under appropriate confidentiality obligations.
  • When required by law or to protect our rights and safety.

Data Retention

We retain inquiry and quote data for as long as necessary to serve you and to maintain legitimate business records. You may request deletion of your personal data at any time by contacting us.

Cookies & Analytics

Our website uses analytics tools to understand how visitors use the site so we can improve it. These tools may use cookies to collect anonymous usage data. You can disable cookies through your browser settings at any time.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to verified requests within a reasonable timeframe.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

orders@roughcountrycarportsllc.com (254) 581-3941

14821 Farm-to-Market 2086, Temple, TX 76501

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